On-premise hardware
Server installed at your site. Optionally network-isolated. We supply commissioning support and monitoring guidance.
For Partners
Run a specialist centre.
We’ve got the platform.
A partner programme designed for independent neurodevelopmental centres, multi-site networks, and SEND-aligned services who want to operate on a platform built for them.
Licensing model
A dedicated-instance licence.
One platform per partner.
Every Nexus CMS deployment is single-tenant. You aren’t one row in a shared database — you’re a self-contained installation, configured for your service, branded for your organisation, and contractually yours.
Annual licence
A per-instance annual licence covering the full platform, all modules, ongoing security updates, and clinical content templates. No per-seat pricing surprises.
Aligned to your scale
Three commercial tiers spanning single-site clinics, multi-site networks, and commissioned providers — pricing transparent and structured around the size of your service, not arbitrary feature gates.
Clinical content included
All template libraries, intake forms, consent flows, NSP scaffolding and reporting suites are included as part of the licence. We update them; you inherit improvements.
No data lock-in
A clean export of your clinical data, structured and documented, is part of the licence. If we ever part ways, you walk away with everything.
Deployment options
Where it runs is your call.
Deploy where it makes sense for your organisation. Both options are fully isolated, fully documented, and fully recoverable.
Dedicated managed VPS
A single-tenant VPS in a UK data centre, managed by us. Patching, updates, backups and monitoring handled — your data, our hands.
Hybrid backup
Production runs in your chosen environment. Encrypted backups can route to a destination of your choice — a second site, a cold-storage provider, or a restricted internal location.
Onboarding
A 90-day path from contract to live caseload.
A structured onboarding programme that gets your service running on the platform without disrupting clinical activity.
01
Discovery & scoping
A two-week deep-dive into your existing pathways, payer types, document templates, and reporting needs. Output: a configuration spec signed off by you.
02
Provisioning
Your dedicated instance is provisioned and configured to spec. Templates seeded, roles set up, branding applied, integrations tested.
03
Migration & training
Existing client and clinical data migrated under signed DPA. Role-targeted training sessions for clinicians, coordinators, admin and reception.
04
Pilot & go-live
A controlled pilot with a small caseload, followed by full rollout. Daily check-ins for the first fortnight; weekly thereafter.
05
Ongoing partnership
A named account contact, scheduled platform reviews, and a quarterly clinical content roadmap session.
Clinical governance
Built around how you actually govern care.
Governance isn’t a module — it runs through every layer of the platform. The defaults are designed to support a credible governance posture from day one.
Audit & accountability
Every clinical and administrative action is captured to a tamper-evident log. Your clinical lead has full visibility on demand.
Locked clinical records
Session notes lock on finalisation. Corrections are addenda. The record reflects what actually happened — and when.
Safeguarding flags
First-class safeguarding markers, escalation flows, and required reviews. Surfaced on dashboards for the right roles only.
Supervision-aware
Discipline-aware roles support clinical supervision boundaries — supervisors can see what they need to without breaking patient privacy.
Document control
Templates, consent forms, and policy documents are versioned. Old versions are accessible for any record that was signed against them.
Incident-ready
Pre-built workflows for clinical incidents, complaints, and DPIA reviews — keeping the right people informed without paper trails.
Service levels
Predictable, transparent, contractual.
Service levels published as part of every licence. No discovery during incidents.
Platform availability
Tiered availability targets covering managed VPS deployments. On-premise availability tracked against a documented joint-responsibility framework.
Response times
Severity-banded response and resolution targets for support requests, with clear escalation paths to a named technical contact.
Update cadence
Security updates within agreed windows. Feature updates rolled out on a schedule you approve. Nothing arrives without notice.
Backup & restore
Defined recovery point and recovery time objectives. Quarterly restore drills available on request — and recommended.
Incident communications
Documented incident communication playbook. Status updates at a defined cadence; post-incident reviews shared in writing.
Roadmap participation
Quarterly roadmap reviews. Partner influence on priorities — without surrendering platform direction to a single licensee.
Take the next step
Ready to talk partnership?
We're working with a small first cohort of partner organisations. Early conversations welcome — even pre-formal-onboarding.